SERVICES WEB 360°

Since its inception, WEB 360° has been committed to quality customer service. Continuing with the same vision and goal, we constantly improve our daily effort, so that you can be served quickly and with quality. Based on your needs, we continuously invest in infrastructure, technology and human resources. We have high expertise and training, modern building and technological facilities that are always at your disposal.

OFFERED SERVICES
Pre Sales studies
Educational Services
Telephone Support – Help desk
Special software support services
Version upgrade
Technical assistance
Consultant agency

PRE-SALES STUDIES

Complete studies are provided for your business based on our knowledge and experience.

We carry out site-planning studies, supervision of infrastructure works and execution of pre-installation actions by specialized personnel.

EDUCATIONAL SERVICES

One of the main points of support for the products and solutions we provide, is the high level educational services of our company.
Flexible training programs, tailored to your needs, are offered at your place or at our facilities.
User training support continues by phone, online or on-site after basic training is completed.

TELEPHONE SUPPORT – HELP DESK

The support provided always takes into account the special characteristics and needs of each customer and ensures the valid satisfaction of their requests.
A complete help desk, made up of experienced supporters, takes care of a series of actions with the aim of serving you faster and more fully.

SPECIAL SOFTWARE SUPPORT SERVICES

Based on your specific needs, we provide specialized services for customizing your applications, meeting your requirements.
For example, creation of special printing forms, derived from the software installed in your business.

UPGRADING EDITIONS

The provided upgrades of your systems are intended to anticipate your future requirements and to improve the products you enjoy from us.
You choose which updates you want to install and how.

TECHNICAL ASSISTANCE

We offer high-quality technical support based on our prompt response, deep technical knowledge and state-of-the-art equipment.
Specialized and experienced technicians willingly deal with the daily technical problems that concern you by offering flexible solutions that fit the size of your business.
We take your equipment seriously by applying preventive maintenance, thus providing a significant degree of security in the efficient operation of the system.
We innovate across the board offering flexible solutions to suit any size business.

CONSULTANT AGENCY

We analyze the latest developments in the field of technology and determine together with our customers the methodology and operation of applications and solutions.
We prepare your business to effectively follow technological developments shaping the present and the future.